Privacy Policy

Effective Date: 01/05/2024

Introduction
Welcome to www.anapaulasaenzoficial.com. We are committed to respecting the privacy of our customers and protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, protect, and share your personal information, as well as the rights you have regarding your personal data under the General Data Protection Regulation (GDPR).

1. Information We Collect

a. Personal Data
When you sign up for our self-improvement courses, we collect the following information:

  • Name
  • Address This information is necessary for processing payments and providing you with our services.

b. Web Analytics Data
We collect data through Google Analytics to understand how you use our site and how we can improve your experience. This data includes:

  • Type of data collected by Google Analytics
    • User Information:
      • Anonymized IP addresses to get an idea of the geographical distribution of visitors.
      • Device type (mobile, tablet, desktop).
      • Browser type and operating system.
      • Screen resolution of the user’s device.
    • Session Information:
      • Session duration: how long a user stays on the site.
      • Pages per session: how many pages a user visits in one session.
      • Bounce rate: percentage of visitors who leave the site after viewing only one page.
    • User Engagement:
      • Pageviews: total number of pages viewed.
      • Unique Pageviews: number of individual pages viewed at least once during a session.
      • Average time on page: the average amount of time spent on a single page.
      • Exit rate: the percentage of users who exit from a specific page.
    • E-commerce Tracking:
      • Product views: how often a product is viewed.
      • Add to cart: how often products are added to the shopping cart.
      • Checkouts: completion rate of the checkout process.
      • Transactions: purchase information including revenue, tax, shipping, and quantity.
    • Real-Time Data:
      • Active users currently on site.
      • The pages they are viewing.
      • Geographical information of active users.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Billing and Payment: To process your membership payments through our payment processor, Stripe.
  • Service Improvement: To analyze user behavior and improve our website and services.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: By accepting our Privacy Policy and Terms of Service at the checkout, you consent to our processing of your personal data.
  • Contractual Necessity: Processing your data is necessary for the performance of the contract to which you are a party.
  • Legitimate Interests: We process data from Google Analytics based on our legitimate interest in understanding user behavior to improve our service.

4. Consent and User Rights

As per GDPR, you have the following rights:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Rectification: You can request that we correct any incorrect or incomplete information.
  • Deletion: You can ask us to delete your personal data, subject to legal restrictions.
  • Restriction: You can ask us to stop processing your data under certain circumstances.
  • Portability: You can request the transfer of your data to another organization.
  • Objection: You can object to how we use your data if you believe we do not have the right to do so.

To exercise these rights, please contact us directly at [email protected].

5. Sharing Your Information

We share your information with the following third parties:

  • Stripe: For the purpose of processing payments. Stripe acts as a data processor and is committed to protecting your data as outlined in their privacy policy.
  • Google Analytics: For website analytics purposes.

6. Data Security and Retention

a. Security Measures
We take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of your data. [Details about specific security measures, e.g., encryption]

b. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of this policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: